Frequently Asked Questions
Everything you need to know about our latest drops and services.
How do I know when the next collection drops?
Stay ahead of the curve by signing up for our newsletter and following our official social media channels. We announce all limited-edition Billionaire Boys Club and ICECREAM releases via these platforms first.
What is your shipping policy for domestic and international orders?
We offer standard and expedited shipping worldwide. Domestic orders typically process within 2-3 business days, while international shipping times vary by destination and customs clearance.
Can I return or exchange a limited-edition item?
Returns are accepted within 14 days of delivery for most items in original, unworn condition. However, please note that certain high-demand collaborations or limited-edition drops may be marked as final sale.
How can I ensure I am purchasing authentic products?
To guarantee authenticity, only purchase directly from our official webstore or authorized global retailers. Each genuine piece features specific high-quality branding details and official tags.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How do I find my correct size in ICECREAM apparel?
Our garments often feature a signature streetwear fit. We provide a detailed size guide on every product page to help you choose between a standard or oversized look based on your measurements.